The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Miscellaneous
  • Remote Shoppe Gang

    Remote Shoppe is a division of PPE Distributing Inc. and is a family owned and operated business. We started more than 4 years ago to share news and information on universal remote controls and home automation systems. We've spent countless hours programming consumer and professional remote controls from Logitech, Universal Remote Control, Universal Electronics Nevo, RTI, TVCompass (ESPN Remote), Philips, Monster Central and more. We have also programmed home automation systems with products and technology including Elk, X10, Insteon, Z-Wave, HomeSeer and others. We actually install and use many of the remotes we sell and we're happy to share our experience and expertise with you.

    AUTHORIZED RESELLER
    Remote Shoppe is an Authorized Reseller for the products you see on this site including (but not limited to) Audio Authority, Monster Central, TV Compass - makers of the ESPN Remote, Schmartz, ps3toothfairy, IR2BT, Universal Electronics Nevo and many more. We are also certified by Philips as a Pronto Certified Installer.

    PAYMENT METHODS:
    Remote Shoppe gladly accepts Visa, MasterCard, Discover, American Express and PayPal.

    SALES TAX
    Sales tax is only collected on orders shipping into New York. Please note that the sales tax for New York orders is calculated based upon the total price of the order, including shipping and handling. The tax imposed on shipping and handling is part of the state sales tax, not a separate tax.

    ORDER PROCESSING:
    You can expect your order to be processed within one business day, provided the items are in stock and there are no problems with payment verification. Orders are not processed on weekends and holidays. We ship via USPS, UPS, FedEx Home, FedEx Ground and FedEx Express.

    USPS
    UPS
    FedEx

    USPS, Priority Mail
    2-3 business days plus processing.

    USPS - APO/FPO orders welcome!
    2 to 6 weeks plus processing.

    UPS Ground
    1 to 7 business days plus processing.

    UPS 3Day
    1 to 3 business days plus processing.

    UPS 2Day
    2 business days plus processing.

    UPS Red Next Day Saver Residential
    Next business day after processing.

    FedEx Home (Residential)
    1 to 7 business days plus processing

    FedEx Ground (Commercial)
    1 to 7 business days plus processing

    FedEx Express Saver
    1 to 5 business days plus processing

    FedEx 2 Day
    2 business days plus processing

    FedEx Standard Overnight
    Next business day after processing

    INTERNATIONAL SHIPPING
    We ship worldwide and appreciate international orders.
    Unfortunately we have been experiencing problems with International orders and you may notice extremely high shipping costs or problems using your credit card. If you do please e-mail sales@remoteshoppe.com or just select the "Print and Call" option as your payment method and we will send you a revised invoice with a realistic shipping quote and credit card processing details. Thank you for your understanding and your business.

    IMPORTANT NOTE: YOU YOU FEEL THAT THE SHIPPING AUTOMATICALLY CALCULATED BY THE SITE IS INCORRECT PLEASE CONTACT sales@remoteshoppe.com FOR AN ACTUAL SHIPPING QUOTE.

    RETURN POLICY & PROCEDURE
    SATISFACTION GUARANTEED! All merchandise unless otherwise indicated may be returned within 14 days from the original date of delivery for a refund.

    To return a product in compliance with RemoteShoppe.com's satisfaction guarantee, you must obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period. Once issued, RMA numbers are valid for 14 days within which return products must be received by RemoteShoppe.com. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product. RemoteShoppe.com will not accept returns without prior authorization and a RMA number.

    Customer is solely responsible for shipping any returned product to RemoteShoppe.com. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping and insurance charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, RemoteShoppe.com's Return Procedure will be breached and RemoteShoppe.com may in its sole and absolute discretion reject the entire return or choose to impose additional charges against the customer for replacement of the missing component(s).

    RemoteShoppe.com will not refund to Customer the original shipping charges.

    WARRANTIES
    RemoteShoppe.com is a reseller only. Products sold by RemoteShoppe.com are not manufactured by RemoteShoppe.com. The products may, however, be covered by each manufacturer's warranty, service and support policy (if present). RemoteShoppe.com assigns and passes through to the customer any warranty of the manufacturer, and the customer acknowledges that it shall have recourse only under such warranties and only against the manufacturer of the product(s). RemoteShoppe.com makes no representation or express warranty with respect to the product except those stated in this document. RemoteShoppe.com disclaims all other warranties, express or implied, as to any such productm including and without limitation, the implied warranties of merchantability and fitness for a particular purpose, and any implied warranties arising from statute, trade usage, course of dealing or course of performance.

    OTHER TERMS AND CONDITIONS

    • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders.
    • RemoteShoppe.com is not responsible for typographical errors including product pricing, availability and/or technical inaccuracies.
    • Details including product pricing and availability may be changed or updated without notice.
    • RemoteShoppe reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if RemoteShoppe believes that customer conduct violates applicable law or is harmful to the interests of RemoteShoppe.

    SECURITY:
    Security is our number one priority. All on-line transactions are sent through our secure server and encrypted. Once we receive your information through the internet, only trusted, authorized employees will process the payment to make sure your information is handled with the utmost level security.

    OUR PRIVACY POLICY
    Your privacy is important to us. We will ask you for personally identifying information only when necessary or to help improve your experience on RemoteShoppe.com. We will ask for personal identifiers including name, address, phone number, e-mail address, and credit card information when you register for the site, register for our e-mail newsletters or place an order. This site is 100% secure and PCI compliant so your credit card information is fully protected and safely stored only by our banking supplier. Paper records of your personal information are never stored or maintained.

    Remote Shoppe, a division of PPE Distributing Inc., will only use the information you provide to fulfill your request. The information will not be shared with third parties or published unless you specifically permit us to do so. We will not use the collected information to send you unsolicited mailings.